Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Change of mind
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. You are responsible for postage cost. We suggest sending with Evri where you can track your parcel.
To start a return, you can contact us at legendtextilesltd@gmail.com. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at legendtextilesltd@gmail.com.
Damages and issues
Please inspect your order upon receipt and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Conditions of return
- Buyer can return or exchange this item
- Buyer must return item within 30 days of delivery
- Buyer is responsible for return postage costs
- Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition